Frequently Asked Question (FAQ’s)

All standard orders will be shipped 4 to 5 business days of confirmation from our team that they have received your order. If your order includes an item that we indicated will be shipped at a later date, we will only ship the entire order out together once the item arrives. 

Some products have longer expected delivery dates. Please check the expected delivery date of the product you have ordered on the website. If the number of days is past due there might be some unforeseen conditions due to which your product cannot be shipped. We will send you an email or call you to inform you about such delays. Also, sometime shipping company takes longer than expected to deliver a package due to certain conditions. If you have received a tracking number and your product is not being delivered please inform us via email / WhatsApp / call so that we can expedite the delivery.

You can log in to your account to see the current status of recent orders or simply click on the link above which says track order. Enter your order number and email Id used to order.

Shipping means the product has been dispatched from our dispatch center. You will receive an email and SMS with a tracking number once it is shipped. Since we ship our products with a third-party shipping company we do not have full control over delivery. Delivery means when the product is actually delivered to you at your doorstep.

For all Domestic orders within India shipping is free of cost. For international orders, it is INR 1000/­ for the first two products and INR 300/­ per product thereafter.

Please don’t accept an open or tampered package. Report this concern immediately to us via email or call. We will look at it immediately and get back to you.

Within India, we use FedEx and Indian Post’s speed post services. For International shipments depending on the country shipping company changes.

Yes, we ship internationally to selected countries. Please select the correct shipping address at the time of checkout. International shipping charges will be applied for the same.

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